Shipping policy
At Aurevia Peak, we strive to provide a smooth and reliable shopping experience for all our customers.
1. Order Processing:
Orders are typically processed within 1–2 business days after payment has been received. Orders are not processed or shipped on weekends or holidays.
2. Estimated Delivery Times:
Once your order has been processed and shipped, delivery typically takes 3-5 business days. Delivery times may vary depending on your location, carrier delays, weather conditions, or other circumstances outside of our control.
3. Tracking Information:
Customers will receive a shipping confirmation email with tracking information once their order has been dispatched.
4. Shipping Delays:
While we do our best to ensure timely delivery, occasional delays may occur due to high demand, carrier issues, or unforeseen circumstances. We appreciate your patience and understanding.
5. Incorrect Shipping Information:
Please verify that your shipping address is correct before completing your purchase. Aurevia Peak is not responsible for packages delivered to an incorrect address provided by the customer.
6. Lost or Damaged Packages:
If your package arrives damaged or appears to be lost in transit, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to resolve the issue whenever possible.
Contact Us
If you have any questions regarding your order or shipping, please contact us at:
Email: irisya832@gmail.com
Thank you for shopping with Aurevia Peak.